Technical Assistance Opportunities Offered

Do you have a Safe Routes to School Coordinator in your area?

If you do, maybe it would be a good idea to connect with that person. Safe Routes to School (SRTS) is a federally run program that operates in every state and many communities to promote safe walking and biking routes to schools. The program recently received a national Harvard Bright Ideas in Government award, which recognizes and promotes creative government partnerships. The national director of the SRTS program attributes the award to the willingness of local and state organizers to make data-driven program decisions. "The policy experts selecting SRTS as a Bright Ideas award recipient pointed to the program's ability to obtain information on school travel habits from so many schools and communities, as well as how accurate the data is in forming and understanding national trends." Some of the other winners include local government networks that promote sustainability, video interviewing of human services clients, due to transportation challenges, and many education and employment-related projects, among others. (Sources: AASHTO Journal, Harvard Kennedy School of Government's Ash Center)

[Streetcar in Castro neighborhood of San Francisco.]

Technical Assistance Opportunities

Smart Growth America is offering free technical assistance in the form of one-or-two-day workshops for communities on such topics as transportation performance measurement and planning for small communities. The application deadline is next week on Oct. 25.

The National Endowment for the Arts (NEA) is gearing up for a round of Our Town grants. These grants are $25,000 to $200,000 each, for creative placemaking projects that contribute towards the livability of communities and help transform them into lively, beautiful and sustainable places with the arts at their core. Our Town will invest in creative and innovative projects in which communities, together with their arts and design organizations and artists, seek to: Improve their quality of life; encourage greater creative activity; foster stronger community identity and a sense of place; and revitalize economic development. I am thinking public art at bus stops, transit and intercity stations. The application deadline is Jan. 14, 2013.

Webinars: Fare Free and Advisory Committees

As one of my panel members at a fare-free session a few years ago said, if the transit is good, fare free will make a big difference in ridership; but people will not use a lousy service even if it is free. That said, if you are intrigued (as I am) by the possibilities of fare-free service, next month the National Transit Institute is hosting a webinar, Implications and Outcomes of Fare-Free Transit Systems (TCRP Synthesis 101), on Nov. 15, 2012.

[Bike parking opportunity in Baltimore, near the Convention Center and Camden Yards ballpark.]

A secret to effective partnerships and decision making groups is to have the right people involved, people who have authority, energy or magical charms to make things happen. An Easter Seals Project Action webinar, BORPSAT: Bunch of the Right People Sitting Around the Table --Lessons for Maximizing the Effectiveness of your Transportation Advisory Committee, will address this issue on October 24. The webinar will discuss ways to ensure that diverse stakeholders, including representatives of the disability community, are involved as well as strategies for effective structure and operation of committees To register, email your name, ZIP code, phone number, email address, organization, and job title to registration@easterseals.com with the subject line "BORPSAT." (Caveat: There might not be a discussion of magical charms.)

Innovative Partnerships - Resources, Events, Stories

The Federal Transit Administration will hold an informational webinar on Tuesday, March 6, 2012 at 2:00pm EST for any agencies interested in applying for the FY 2012 Veterans Transportation and Community Living Initiative (VTCLI). Please visit http://vtcli2.eventbrite.com/ to register. For those who are unable to attend, the session will be recorded and posted along with Q&As for later viewing.

The application deadline for the FY 2012 VTCLI grant competition is April 19, 2012. For more information on the VTCLI, please visit the FTA website at www.fta.dot.gov/veterans.

John A. Volpe National Transportation Systems Center
Webinar or in-person event - Transportation Trajectories - Weaving silos into tapestry: Cross-modal safety through the U.S. DOT Safety Council - Mar. 22, 2012 in Cambridge, MA.

[Light rail at Denver's Union Station hub.]

Statewide TA Resources

American Association of State Highway and Transportation Officials
AASHTO posts on its Multi-State Technical Assistance Program (MTAP) site a state DOT directory that lists state staff contacts for different federal programs and purposes, such as insurance, vehicle maintenance and emergency preparedness.

Transportation Planning Capacity Building Program
TPCBP provides training, technical assistance, and support for State, local, regional, and Tribal governments, transit operators, and community leaders. TPCBP has produced three Transit at the Table guides. Transit at the Table I explores how transit agencies in larger metropolitan areas (more than 200,000 in population) could be more effective partners with MPOs in the metropolitan transportation planning and programming process. Transit at the Table II is about how transit in smaller metropolitan areas (populations between 50,000 and 200,000) can be effectively involved in planning. Transit at the Table III serves rural and small urban areas by covering partnerships with state agencies and state planning.

[Public art on a Portland, OR., street.]

Local Stories

Florida Food Bank Wins Award for Transportation System for Low-income Residents shows partnership in action and long-term goals. A Florida food bank decided that a crucial link in reducing hunger is getting people to employment, medical care and other important destinations.

The food bank started the Transportation Coordination Network six months ago after a Hunger Free Community Coalition town hall meeting with agencies and partners. There, food bank officials heard that transportation after public transit hours was a need for St. Lucie residents. The St. Lucie County Housing and Community Services Department, FL and its transportation partners spearheaded the network.

The transportation network is already expanding, serving college students going to and from school, and planning to provide service soon to more counties. The article appeared on the Kansas City Infozine site.

Mobility Options

Village of Great Neck Plaza Complete Streets Policy Guide does a nice job of explaining what are complete streets, what they can accomplish and their significance to seniors, children, and public transportation. The guide also provides a clear explanation of local versus state versus county roads, which jurisdictions have authority over each, and how the village can partner with and encourage complete streets design on the roads over which it does not have jurisdiction.

Montana Intercity Bus Service Study discusses analyses to determine unmet demand for intercity bus service, particularly in Montana. Examples are from North Dakota, Ohio, and Texas, among others, with information about funding sources and uses. The study also examines why passengers in Montana use intercity bus service, how passengers access information about the service, and physically how they access the actual bus - whether through a ride, walking, another bus, etc. Montana transit connections for intercity service, whether bus or train, or airplane, are reviewed for frequency, type of service and fares.

To understand how transit agencies are aligned with the other modes of services, agencies were asked specifically whether they provide a transit connection within an hour of arrival or departure time of ICB, Amtrak or airline services. Nine transit agencies reported they provided a connection to an ICB location within an hour, with five agencies providing a connection within an hour to airports and train station.

This is a fascinating read about estimating demand, satisfaction and user preferences, specifically in a mostly rural state.

Doing Errands While in Transit

The need to do errands on the way to or the way home from work is a major hassle of taking transit. These are a couple of recent examples of transit bringing the errands to the station; perhaps, one day, coming to a bus stop or subway station near you.

Farm stands at bus stops? Markets at transit stations? How about virtual grocery shopping, with just pictures of supermarket products? Virtual shopping at stations is happening in Korea and, perhaps, coming to places around the United States if we all learn a lesson from Philadelphia's transit agency.

Next Bus: 10 Minutes; Milk and Bread Available

Read Commuters and virtual storefronts - a match made in heaven? from the Sydney Morning Herald, via the TransitWire. Phillie transit riders will soon be able to use a smartphone app to shop from a virtual wall of grocery items. Reminds me of being a little girl and having a milk machine in the basement of our apartment house and seltzer and soda delivered weekly (yes, we had a seltzer man). As a New York native, any delivery or convenience pick up resonates; I am sure across the demographic and density spectrums, convenience is appreciated (though few have experienced seltzer delivery).

This is a nice solution for cities and suburbs, anywhere where delivery services work well. But can something like online ordering or shops at the bus station work in rural areas? Can supermarkets deliver pre-ordered items to bus stops? The answer is "it depends," which means odds of success probably increase with flexibility to try an idea that is developed with local conditions, culture and partners.

And Pick Up the Kids

Two of the biggest logistical concerns for working parents are transportation and child care. One transit agency is doing both. To attract good employees who can work the nontraditional hours that transit and other industries demand, Prairie Transit in Spearfish, S.D., "opened its own state-licensed child care facility right in its new transit center." The article, Community care: Day care centers draw workers to towns, appeared in the Rapid City Journal.

Barb Cline, the executive director of the Prairie Hills Transit system and a CTAA Board member, explained the symbiotic needs of employers and parents.

"One of the things we found in our hiring process is that when potential candidates were given the hours they needed to work, they said, ‘I'm sorry we can't work before 6, or I'm sorry we can't work after 5, I'm sorry we don't have child care on weekends,'" Cline said.

Cline knew that she wasn't the only employer with that problem. As a United Way agency, she had visited with others who agreed there was a need for more, quality day care providers in the community.

So the system, which operates a public bus system as well as a dial-a-ride service for people of all ages, decided to take the problem under its wing.

Now transit riders can arrive at the transit center and get the kids. Perhaps groceries will be next.

Project ACTION Offers Practical Answers for People with Disabilities

Easter Seals Project ACTION
The new Accessible Transportation for Students—New Online Community will help students, their families, educators, human service providers, and transit professionals to learn from each other. Participants can use this forum to share stories and strategies related to providing accessible and inclusive transportation for students who are in school as well as those transitioning to post-school settings. Participants may discuss how transportation education content is integrated into class curriculum, instruction and academic standards; and upload or post links to helpful resources, projects or organizations.

ESPA's newsletter has a new feature, Ask Project ACTION, which poses a practical query from a person with a mobility disability. This month's question and answer are about who is responsible for snow removal at bus stops. For the person writing in, this is an important issue because he or she is afraid that ice and snow at the stop will interfere with walking with a cane (though rubber tips have no traction on ice) and cause a fall.

Local Stories - Coordination

In Campbell County , WY., coordination is moving forward. The Basin Radio Network reports that a team of organizations are working together on a coordination plan, one of the first steps of which is to educate and seek support from local political leaders. The article, Group works to coordinate public transportation, lists the organizations involved and goes into detail about the near-term plan. Staff from the team of organizations attended the recent Colorado/Wyoming Institute for Coordination held in November 2011.

Like many communities, Yuma County, AZ., is experiencing reductions in transit service. For people with disabilities, these cuts are significant because there are limited or no transportation alternatives available. Dial-A-Ride alternative arranged, an article on the YumaSun website, tells the story of a woman who retired early due to a disability and what dial-a-ride cutbacks, ADA transportation rules, and non-profit efforts have meant for her.

NYC Engages Riders - And They Have Opinions

Miracles do happen and one is going on in my hometown of New York (that's the city). The New York Times reports that subway announcements may be suggested by the public. The comments, with suggested announcements, are the best part. Warning: Some of the comments to the New York Times article have a biting, NYC humor. Other comments suggesting announcements are charming, such as requests for facts about construction of famous buildings, sports scores, and fanciful destinations (platform 9 3/4 was one; anyone heading to Hogwarts?). My favorite announcements when I lived in New York were on the D train, when it was still the Brighton Line. When the train left the city, a conductor every evening would declare that we were entering the bee-bopping borough of Brooklyn. How right he was.

Coordination: Regional, at National Parks, for Seniors, and Courses

National Conference of State Legislatures
NCSL issues its quarterly Coordination Newsletter. News of taxi involvement in accessibility for people with disabilities and low-income populations. The newsletter mentions a few statewide reports, two of which studied mobility needs of older adults. The Michigan report announces a startling statistic. "By far the most common help given by caregivers was related to transportation, with more than 90% of respondents statewide reporting to have provided this type of care."

NCSL also issued Regional Human Service Transportation Coordinating Councils: Synthesis, Case Studies and Directory. The directory lists regional coordinating councils across the country and contact information for each. The synthesis defines these councils as:

... multidisciplinary, in that they coordinate among diverse transportation and human services providers; regional, in that they coordinate across multiple cities, counties or other local jurisdictions; and ongoing, in that they engage in active, ongoing coordination, not just coordination planning or other intermittent activities.

The synthesis also explains the requirements in federal legislation for coordinated transportation planning. The complementary relationship of state and regional coordinating councils is discussed. Different state and regional structures are explored. The case studies are quite interesting. They look at different states, their legal frameworks, how regional councils were created and what they are doing. The publication does not cover the performance results of regional coordinating councils that have existed for several years and whether services to communities are improved and people are enjoying greater mobility.

More acronyms to add:
regional coordinating council - RCC
local coordinating council - LCC
statewide coordinating council - SCC (not to be confused with the SEC, which refers either to football or to regulation of publicly-traded companies).

Getting to and around National Parks

Paul S. Sarbanes Transit in Parks
TA center in the news: Secretary LaHood's Fastlane blog praised the Paul S. Sarbanes Transit in Parks program (TRIPTAC). The program brings mobility options to park visitors and helps "green" the park experience and environment.

Federal lands in 24 states and the District of Columbia will use funds to enhance transportation choices for a cleaner, greener visitor experience. Projects range from redesigning and widening the Nauset Bicycle Trail at Cape Cod National Seashore in Massachusetts to purchasing new buses to transport visitors between Sausalito and the Muir Woods National Monument in California.

Funding for Supplemental Transportation Programs for Seniors

Beverly Foundation
The Beverly Foundation, which fosters senior transportation programs, is accepting applications for awards to 18 senior transportation services program of grants of $10,000 each. Previous applicants (including past STAR Award winners) are eligible.

The eligibility criteria for a 2012 STAR Award include delivery of transportation services to senior passengers; knowledge of the organization's transportation service data (e.g. miles driven, number of drivers, number of vehicles, cost per ride, number of senior passengers, etc.); and ability to describe good practices employed in delivering transportation services to senior passengers. "Senior transportation programs that mobilize (or plan to mobilize) volunteer drivers will be looked upon favorably."

The application deadline is February 1st.

The Beverly Foundation’s mission is to foster new ideas and options to enhance mobility and transportation for older adults. The Foundation’s STAR Search program has gathered information on more than 1,400 services that provide transportation to older adults in communities across America.

Upcoming Courses

National Transit Institute
NTI has many courses listed on its website. Here are a few that are currently available.
Managing Community Mobility - a few classes coming to the South.
Comprehensive ADA Paratransit Eligibility
Paratransit Management and Operations

Local Coordination News from PA, TX & OR

A study of transportation in the York, Pa. area recommends coordination as a strategy to improve transit service. Analyzing transit in a nine-county area that has five transit systems, the study, funded by the Federal Highway Administration (FHWA), found:

-- Projected population growth between 2000 and 2030 is significant in the southcentral Pennsylvania region.
-- The need for more express services, multimodal linkages and park and rides was identified.
-- A common way to pay for fares on different transit systems is essential.
-- Transit is viewed as a choice for the younger generation.
-- Separate funding for inter-county transit service coordination is needed in legislation with local political support.
-- Partnerships with local government and employers are very important for regional transit coordination.

To encourage transit use, county borders must become seamless, the study recommends. A potential market is young adults.

Amenities like wireless Internet on buses, such as Rabbit Transit express buses that run between York and Harrisburg and to Maryland, appeal to younger riders.

"It seems the younger generation is more open to mass transit and living a sustainable lifestyle," Heilman said.

Source: Study finds need for transit coordination in York region, from the YorkDispatch.com

[Bus outside Chicago's Union Station.]

Texas Partnerships Moving Forward

A disability navigator in Corpus Christi, Tex., a member of the new LinkedIn group for the Partnership for Mobility Management, sent information about his region's experience with the Accessible Transportation Coalitions Initiative, a project of Easter Seals Project ACTION. The ATCI team became the Stakeholder Advisory Committee for the Mobility Options Project, a
Coastal Bend Center for Independent Living demonstration project, funded by a JARC grant from Texas Department of Transportation that:

partners with Workforce Solutions of the Coastal Bend and the Department of Assistive and Rehabilitation Services to increase mobility options for people with disabilities seeking employment-related opportunities. The two-year Mobility Options Project advances the plan developed at the ATCI event primarily regarding increasing access for people with disabilities in rural area, and expanding hours and days of service. To further promote new initiatives in their community that promote the team’s priorities, the ACCESS TEAM advocated for the Corpus Christi Regional Transportation Authority’s successful application for funding through the Department of Transportation’s Veterans Transportation and Community Living Initiative. This initiative will support the development of a regional call center that will provide a single point of access for regional transportation.

The team hosted a mobility management summit in the fall and discussed creation of a "united mobility management system" by examining "the positive and negative aspects of three models of mobility management: human services/independent living-based, workforce development-based, and public transit system-based."

[Portland light rail train near convention center. Hardly any wait and just a few free minutes to downtown near the federal courthouse (free tour available), department stores and the cute animal fountains.]

Social Media Meets Depressing Transit Choices

In a story of partnering with the public to decide how to make up for revenue shortfalls and inevitable service reductions or fare increases, the Oregonian reports that Portland's TriMet transit agency is asking residents to offer their opinions about how to plug a budget hole of $17 million. The article is entitled Want to tell TriMet how to run a railroad (and buses)? Now's your chance, about a social media campaign survey that is more like a game.

The site is part poll and part make-painful-choices game. "Love Connection" it's not. Think "Wheel of Fortune" meets a version of the "Sims" video game that allows players to manage a transit agency. There's a red bar reading "$17 million." You control a green bar, which moves depending on whatever service cuts and fare changes you click on. The goal is to balance the green and red.
... ... ... ...
(Yes, TriMet riders and payroll tax payers, it may be the most depressing interactive survey you've ever taken.)

"We're hoping to get an idea of what the public sees as the best approach," said TriMet General Manager Neil McFarlane. "We also want to help people understand the tough tradeoffs that the agency faces."

The "game" is available at trimet.org/mailforms/budgetchoices.

Can I Borrow Your Car?

One more Portland story that I think is relevant for rural and suburban areas as well, though probably needs a few kinks worked out, is carsharing that is similar to, but goes beyond asking to borrow a neighbor's car. The Oregonian reports that federal funding, changes to the state's automobile insurance law and a venture by a private company will allow cheap pay-by-the-hour car rentals. Basically, you might be able to borrow - for a fee - the old hatchback down the street that has junk all over the front passenger seat or maybe the neat Audi convertible you admire.

With $1.7 million in federal grant money, California start-up Getaround will debut its personal car-sharing service in February, assuming a test period at the Portland State University campus goes well. The pilot starts on Jan. 1.

My source for the Portland stories is my-ever-reliable source, the TransitWire.

You All Work Very Hard

I don't even know where to begin with news,events, and resources because the TA Provider Network is such a busy crew that I am starting to feel like keeping up is about as possible as being on the candy assembly line with Lucy and Ethel. They keep on going because you of the importance of their work and the need to provide assistance to states, communities, regions, human services agencies, and transit and transportation providers, among others.

I therefore sincerely apologize for the long blog post. These are are all indicative and good examples of the work technical assistance staff produce and how they can assist clients with the resources of TA peers.

[Part of the already-realized multi-modal Denver Union Station project. Exciting at day's end to see all of the commuters and ongoing construction. Thank you to MTAP for the tour.]

New Dialogue and Mobility Management

National Center on Senior Transportation
Online dialogue - Nov. 28 to Dec. 16, 2011 - Intended for individuals and organizations from the aging network and transportation industry. "The dialogue will give the aging network, older adults, advocates, volunteers, policy makers, public and private transportation providers, federal, state, and local transportation agencies, human services agencies, and municipal planning organizations the chance to submit, comment on, and rate ideas related to planning for senior-friendly transportation services." NCST is a technical assistance center administered by Easter Seals Inc., in partnership with the National Association of Area Agencies on Aging.

NCST also has grant money available for mobility management. It is soliciting proposals for senior transportation projects that demonstrate innovative and effective solutions to enhance the mobility of older adults. Funding may be used to create comprehensive mobility management systems, increase mobility in urban and rural areas, and improve public transit access for older persons. The grants will be $50,000 or less. The NCST anticipates making a total of eight awards. These are the categories:
1. Peer-Mobility Management and Employment
2. Mobility Management in Rural/Frontier Areas
3. Mobility Management Integration within Current Practices
4. Mobility Management Applied to the Family of Senior Transportation Options

All proposals must be submitted by December 23, 2011.

[Chicago's Union Station.]

RTAP Events and New Resource

National Rural Transit Assistance Program
Webinar - Resource Library Overview and Tools - Dec. 5, 2011. The webinar will provide overview of the latest National RTAP web app, the Resource Library. Through National RTAP in the Cloud, this web app can be installed on any transit agency's website and may be used to upload, share and manage resources. You will also learn how you can install the Resource Library web app on your website and use it to upload, share and manage resources. Features of the web app will help you manage, track and report on resources using an easy-to-use web interface.

Conference - Creating Partnerships for Rural Transit Solutions - March 18-21, 2012, Scottsdale, Ariz. The conference will provide technical assistance with RTAP products on four tracks: Tribal, Transit Management, Transit Operations, and RTAP/5311 Program Management.

RTAP releases a new brief, Livable Communities: Tips for Designing Transit Services and Infrastructure that Promote Livability, which explains in simple terms what livability is and what the relationship to and benefits for rural transit are. The brief links to technical assistance resources and federal government information.

What Are the Procurement Rules?

Federal Transit Administration [www.fta.dot.gov]
The FTA has a new page on its site, Third Party Procurement FAQs, which answers questions about a few dozen topics about what procurement rules apply and when. Plus, the sleek look of the FTA site is worth a visit if you have not gone there in a while.

[Galesburg, Ill. train station platform.]

State Coordinating Council Profiles

National Conference of State Legislatures
NCSL has added to its State Human Service Transportation Coordinating Councils: State Profiles. These are in-depth examinations, approximately five to 10 pages, of how the state coordinating councils were created, their goals and evolution, how their objectives are being addressed across the state, and funding details. So far, NCSL's library includes five states.

NCSL also releases a livability brief. Though titled Recent State Livability Initiatives in Minnesota: An Analysis, the brief very much explains the integrated components that comprise livability and the type of projects that fall under its umbrella.

Wayfinding

Easter Seals Project ACTION
ESPA releases a brief about technology to assist people who are visually impaired. Improving Transit Facility Accessibility by Employing Wayfinding Technology discusses tactile maps, detectable warnings, talking signs, smartphone apps and other assistive technology that enables a visually impaired person to navigate streets and transit on his or her own.

Information & Referral Training

National Association of States United for Aging and Disabilities
Online training - Basic Training for Aging I&R/A Professionals - This training will give an overview of the broad array of health, social, and long-term services and supports for seniors and individuals with disabilities; tools and strategies to provide culturally appropriate services; and the fundamental phases of the I&R/A process with a focus on learning how to support the decision making of seniors, individuals with disabilities, and their caregivers.

[Photo taken in California from the Coast Starlight train. I was mesmerized by the landscape.]

Local Story

The transit authority in Wichita, KS, is serving a reduced ridership following a 50-cent fare increase. The authority, in response, is soliciting feedback via an

interactive website to learn more about the public’s needs. The virtual town hall seeks community input about public services. The site provides a convenient way for residents to share ideas, offer opinions and make recommendations on a broad variety of Transit subjects including routes, services and possible expansion plans.

The fare increase was due to a budget shortfall.

State DOT Survey Responses - Effectiveness of Federally Mandated Coordination Planning

National Cooperative Highway Research Program Research Results Digest 354, A Review of Human Services Transportation Plans and Grant Programs is worth a careful read. While I am summarizing parts of the report here that apply nationally, there are in-depth portions about particular states that are illuminating. This report is part of the series of ongoing research that is performed for AASHTO's Standing Committee on Public Transportation. The NRC Director, Chris Zeilinger, serves as a liaison to the panels that oversee all the work that is conducted under NCHRP Project 20-65.

State DOTs were surveyed to state the effectiveness of the coordinated planning effort (1) in meeting "FTA goals of enhancing transportation access, minimizing duplication of services, and facilitating the most appropriate and cost- effective transportation possible with available resources; and (2) "ascertain[ing] the cost of developing and maintaining these Coordination Plans (in terms of time and money) to ensure that resources are being used wisely and effectively, resulting in the better, more cost-effective and coordinated programs that the plans are expected to foster."

Opinions from 21 states

Twenty-one states responded to the survey. Afterward detailed telephone discussions in six geographically and demographically representative states were conducted with staff from state DOTs, planning organizations, transit agencies, human service transportation providers and non-governmental organizations.

Benefits reported from the requirement to draft coordination plans with stakeholder input were "enhancing transportation access for target populations, increasing commitment/participation in the plan development at both the state and local levels, improving coordination, and creating a general understanding of eligible JARC and NF grants." Disadvantages of the current funding streams and their administrative requirements included burdens on existing staff, while not having the resources to hire additional staff. Another problem reported was the uncertainty of future funding, which inhibited taking advantage of available funding for fear that services could not be sustained.

Specific improvements suggested

Prominent among the suggestions for improving transportation funding to meet coordination goals was "the consolidation of the Section 5316 JARC and Section 5317 NF grant programs with other federal grant programs such as Section 5310, 5311, and 5307."

With consolidation, the respondents indicated that the individual grant program goals could still be reflected in program and planning requirements, including dedicating percentages of funding to each program goal. Section 5310, Transportation for Elderly Individuals and Individuals with Disabilities, was the most frequently mentioned program for consolidating the JARC and NF grants, and several respondents indicated that these grant programs could also be consolidated with Section 5311, the Rural and Small Urban Areas grant program. By consolidating the JARC and NF grants with Section 5310 and/or 5311, the respondents felt that the states could manage the program more efficiently, while still developing a Coordination Plan (as required for Section 5310) and serving similar target populations.

The report authors pointed to concern expressed in an AARP report that the needs of target populations would be neglected were funding streams to be consolidated. That report is Policy Options to Improve Specialized Transportation.

Especially interesting is the discussion of the benefits reported about coordinated planning and its limits given the realities of current funding, lack of local control, and the difficulty in meeting the local match requirement. "[M]any of the states noted either that they believe human services transportation did not necessarily improve because of the plan, or it was difficult to tell if it had." There was broad spectrum of sources for local matching funds. Some states supplied the funds, while others did not or did so only in rural areas.

Money and performance metrics

Those involved in the telephone discussions expressed a desire for sustained funding and concrete guidance about performance measures beyond traditional transit rubrics.

[M]any respondents believe the use of standard performance measures fails to sufficiently measure the human services aspect of the projects and often favors urban areas over rural because often rural areas have higher transportation costs due to longer distances, dispersed customers and destinations, and little other infrastructure to support human services customers, which may make rural transportation appear ineffective or inefficient.

One suggestion made would be to tie grants to coordination and performance.

[R]espondents believe that by using performance measures and data, and linking federal funds to the results of this process, coordinated planning could make better use of quantitative information and link plans to results more closely. They believe that stakeholders making use of a performance-driven coordinated planning process would get even more out of the process of developing and working to implement the Coordination Plan.

Has the coordinated planning requirement delivered results?

The qualitative answer - in terms of improved and more efficient service to riders and potential riders - is generally no, or perhaps, not yet. Respondents indicated that the plans have achieved average to little success in meeting FTA's goals of minimizing the duplication of transportation services (81 percent) and facilitating the most cost-effective transportation possible with available resources (76 percent). However, states reported average to moderate success in "enhancing" transportation options for target populations.

Respondents felt the funding level and restrictive federal requirements for the JARC and NF grant programs often make it difficult to attract participants to the process. To increase participation of Section 5310 participants, one state offered an incentive for the participating agencies’ applications for vehicle grants.

Commitment and funding

It could be that in many places, the coordination process is ongoing and leading to improved efficiency and service. The respondents indicated that "the level of commitment/participation in the development of the Coordination Plans has been relatively strong at both the state and local levels. Over 70 percent of the survey respondents indicated that the level of commitment/participation at the state and local levels was average or better." Some states reported that the coordination process did add parties who had not been at the table before.

A pervasive issue the report discussed was funding, its sustainability and adequacy.

Many respondents indicated that the Coordination Plans have a “shelf life” of 4 years for non-attainment areas and 5 years for attainment areas, and they do not anticipate that the costs will be in excess of $250,000 (at least for the state). Additionally, while some states paid for the cost of initial Coordination Plan development, no state responded that the state would pay for the maintenance of the plans.

Later on in the report, responses about funding adequacy and obstacles showed widespread belief that "there is not enough money in these programs (particularly JARC) because the need is significantly larger than the funds. As a result, they report that the funds frequently are used for existing/on-going services (preservation) rather than new projects." There was also a perceived lack of clarity about the "beyond ADA" requirement for New Freedom grants.

Many of the plans were developed by consultants or existing staff, and a very few by mobility managers. There was no discussion about the effectiveness of the process, the plans or the resulting service in terms of what party prepared the plans.

Projects chosen

The JARC and New Freedom projects chosen were, from most to least, Mobility Management, Operating Funds, Capital Purchases, ADA Service, Flex Route Bus Service Travel Training, Expanded Service, Dial-a-Ride Demand Response, Feeder Service and Volunteer Transportation, with the last five each garnering one state response.

Webinars and Events

Partnership for Mobility Management  

Community Transportation Association of America

Performing For Individual, Organizational and Collective Impact - webinar - Sept. 14, 2011 at 2 p.m. Eastern time. The Partnership for Mobility Management and CTAA jointly present this webinar to explore the fundamentals of performance measurement. The webinar will cover results-based accountability to support quality of life, and mobility management measures that gauge success of programs and outcomes for customers. 

National Consortium on the Coordination of Human Services Transportation  

Creative Solutions to Reduced Funding for Public and Human Services Transportation - webinar - Sept. 20, 2011 at 2 p.m. Eastern time. Webinar speakers are representatives of communities that have taken different approaches to solving or alleviating the problem of cutbacks as well as a panel representing national organizations.  

Department of Transportation  

Digital Transportation Exchange (DTE) - Stakeholder meeting in-person or via webcast or phone - Sept. 16, 2011 at 9 a.m. Eastern time. DTE is being created by DOT as an online platform for transportation solutions. The stakeholder meeting is taking place during the platform's formation to give DOT feedback from stakeholder groups and subject matter experts. Respond by tomorrow, September 2, by email to open@dot.gov and indicate how you intend to participate. Thank you to Easter Seals Project ACTION for this news. 

[Angel's Flight railway in downtown Los Angeles.]

Federal Transit Administration 

Office of Civil Rights Workshop - Sept. 22-23, 2011, Berkeley, CA. FTA Staff will be available to review DBE Goals and Title VI & Limited English Proficiency (LEP) Programs. There will also be trainings covering Disadvantaged Business Enterprise (DBE) program requirements, Equal Employment Opportunity (EEO) regulations, Title VI Requirements for FTA recipients, and Limited English Proficiency (LEP) rules. (This workshop will be hosted in conjunction with the California Association of Coordinated Transportation (CalACT) Autumn Conference. It is not required to attend the CalACT Autumn Conference in order to attend the FTA Office of Civil Rights workshop.)  

National Transit Institute 

NTI has upcoming webinars and classes around the country on many topics, including the National Transit Database, reporting to the rural transit database, mobility management, funding for transit maintenance, and small systems waivers. 

One-Call Toolikit Debuts, Local Stories and More

The Community Transportation Association of America (CTAA) debuts the One-Call - One-Click Toolkit, which gives communities a map, as it were, of the steps to take in starting a one-call or one-click service for transportation that will either add on to an existing service, such as a 211 or Aging and Disability Resource Center, or will be an entirely new community resource. Topics such as functions to consider, the importance of partnerships and leadership, and what successful approaches already exist are explored in guided chapters, fact sheets, case studies and advice from experts.

The Disability Law Handbook, updated for 2011, is released. There is a chapter about transportation that discusses the obligations of transit and other providers as well as an explanation about paratransit. The handbook is written for the lay person.

Public Participation

SeeClickFix is launching a new Facebook application that will make public participation easier and, I suspect, more effective. Facebook users will be able to report on community issues, from pothole problems to transit initiatives, through their Facebook accounts. True, not everyone is totally wired and not everyone uses Facebook, but the expansion of apps, smart phones and Internet tools are heading toward becoming universal. These tools, generally developed for urban environments, are potentially more useful in rural areas without good transit and other means to attend public participation meetings long distances from where people live and work - especially for people who do not get out of their homes easily. SeeClickFix, reportedly mindful of its place as a convener and enabler of recent Mideast revolutionary activity, views this new application as an opportunity to increase community involvement. More details about the new application and how it is being used are available in a post from the CityFix blog.

[Editor's Note: This post was revised due to the incorrect identification of the launching company as Facebook instead of SeeClickFix. The fact that I could not get through Zen and the Art of Motorcycle Maintenance is readily apparent. Readers kindly pointed out my error. Thank you. I hope I have gotten this right.]

Local Stories of Tough Times for Transit

Trumbull County, Ohio, offers a case study in how a community is handling the fiscal demands of running a transit system and human services transportation. The linked article discusses funding sources and county control to save local dollars. Trumball County is in Northeastern Ohio.

Minnesota's Senate voted to cut funding for transit, particularly passenger rail between the Twin Cities and Duluth, but resisted a bid to eliminate funding entirely for the state's passenger rail office. In a statement that speaks for the benefits of coordination and partnerships, Duluth Senator Roger Reinert urged his counterparts, "Let's keep the coordination of these transit places in place so we're not back to this position of just taking them piecemeal as they come. But we're doing one plan that's good for Minnesota."

Events

National Transit Institute
NTi has upcoming classes in metropolitan planning, statewide planning, transit-oriented development, ADA eligibility, and attracting senior drivers to public transportation. More information is available at http://www.ntionline.com/Courses.asp.

Accounting as an Element of Coordination

Sharing the Costs of Human Services Transportation, a TCRP toolkit and report, goes into the nitty-gritty details of accounting for transportation costs with the simple theme that assessing cost is an important step toward talking concretely about partnerships, coordination, price of service, and making decisions about transportation.

Among the topics covered in the toolkit are:
* Performance measurement options and reasons to measure performance.
* Types of transportation and costs associated with them. For example, administration of eligibility is part of the cost of paratransit service.
* Coordination of accounting practices among programs and services to determine cost of transportation and facilitate coordination of service.
* Price versus cost.
* Employing cost information to make decisions about transportation providers, price of service and assessing benefits of coordination.

The report, Volume II, discusses the history, and whys and wherefores of unaligned accounting for transportation across different types of programs.

Another major problem is that human service programs that treat transportation as a supportive rather than a primary service often combine transportation costs with the accounts of other services, precluding transportation costs from being reported as a discrete cost category within the agency. Such approaches make it impossible for any organization to directly identify total transportation costs. Any potential solution must recognize transportation as a discrete program or functional activity.

The report not only recommends simple accounting practices, but specifically discusses the tools to make them possible, even supplying a:

simple spreadsheet software provided as a companion to this report in CRP-CD-86, “Cost Sharing Model for TCRP Report 144,” can convert the results of the reporting methodology into contract rates (prices) that can be used by both transportation providers and purchasers to have confidence in the fairness of transportation charges.

The software is available at http://144.171.11.107/Publications/Blurbs/Sharing_the_Costs_of_Human_Services_Transportation_165015.aspx.

State Coordination Page

Check out the Massachusetts Human Service Transportation Coordination webpage. It includes resources from the National Resource Center (NRC) as well as information about various state models that exist.

Events and Resources from Around the TA Network

National Transit Institute

The National Transit Institute (NTI)has upcoming classes related to coordination.

Public Involvement in Transportation Decisionmaking
This course will:
* Identify public involvement challenges
* Describe U.S. DOT transportation decision-making processes, including those that trigger the National Environmental Policy Act (NEPA)
* Describe the relationship between public involvement and decisionmaking
* Develop a public involvement plan with stakeholder assistance that includes attention to non-traditional populations as an evaluation component
* Describe interest-based problem solving and their underlying values
* Identify ways to enhance public involvement plans
Public Involvement in Transportation Decisionmaking will be given Dec. 8-10 in Arlington, VA; but check NTI's webpage for the course for future offerings.

Managing Community Mobility
This course will:
* Introduce the concept of mobility management and its application to transportation operations at the community level.
* Identify funding resources available for implementing and operating mobility management programs.
* Describe how to develop the Coordinated Public Transit and Human Service Transportation Plan “Coordinated Plan.”
* Identify the necessary tools and resources to effectively implement a mobility management program.
* Present case studies of successful mobility management models.
* Discuss the skills of a mobility manager.
The course is being held in three different locations from December through April.

Easter Seals Project ACTION

Easter Seals Project ACTION has a new Livable Communities page on its website. Featured are ESPA's publications about accessible streets, transit, and universal design as well as links to government and other resources.

ADA Essentials for Transit Board Members: Fundamentals of the Americans with Disabilities Act and Transit Public Policy, produced with the American Public Transportation Association (APTA), is a primer on transit's responsibility in realizing the goals of the Americans with Disabilities Act (ADA) and the legal obligations that the ADA established. The publication addresses traditional fixed-route service and transit facilities, but does not discuss deviated route or other types of service to which the ADA does not apply. It also provides information about federal transportation initiatives related to the ADA, such as United We Ride.

ESPA is hosting an audio conference, Developing Flexible Policies to Empower Transit and Customers with Disabilities, on Dec. 8. The audio conference will cover modifications to transit policies that enable access by customers with disabilities and legal requirements for modifications to policy. The program will also feature several examples of ways in which flexibility can help create a more accessible transportation experience for customers with disabilities.

Federal Highway Administration (FHWA)

The next Pedestrian Safety Webinar will take place on Tuesday, November 23 from 1:00-3:00 Eastern Time. Learn about pedestrian safety initiatives in New York City and California. For information, go to https://www.nhi.fhwa.dot.gov/resources/webconference/web_conf_learner_reg.aspx?webconfid=21797.

Rural Transit System Profiled

The Robert Wood Johnson Foundation Center to Prevent Childhood Obesity highlighted a new Montana transit system in its newsletter. Usually RWJF concentrates its efforts on safe routes to school and complete streets. The transit service profile demonstrates the importance of connectivity over great distances to services, jobs, education and stores. It discusses the needs of the community as well as the popularity of the service.

As a lesson in coordination, the profile shows how a large rural area can use outreach and partnering among organizations to plan and provide a valuable public service.

Mobility Management

The American Public Transportation Association (APTA) must be mentioned for its mobility management resource page. The page explains the topic to the transit audience and discusses the economic aspects of mobility management.

Mobility management resources can be obtained at the website of the Partnership for Mobility Management. National organization members include CTAA, APTA, the American Bus Association, AASHTO, TLPA and Easter Seals Project ACTION.

CTAA President Eloquent Word on Community Transit

If you missed CTAA's president speaking during a piece on National Public Radio recently, the wonders of video and the Internet bring you the extended interview of Charles Carr. In seven minutes, Carr discusses the need for transit and "right sizing" it to fit a community's circumstances. Carr discusses those who are transportation challenged and also the situation of so-called "choice riders."

How Communities Are Planning - Coordination and Mobility Management

Some updates on mobility management and coordination in action:

Wasatch Front Mobility Management Project Final Report: This is a comprehensive assessment of one region's community transportation and a demonstration of its mobility management perspective in planning for transportation-challenged populations.

Illinois website with links to three-step primer on building public transportation, coordination, and service in rural areas. Cool map of public transit in Illinois counties. The website is part of the state's Interagency Coordinating Committee on Transportation (ICCT) Clearinghouse. The primer received a NADO award in 2007.

TA Coordination: Peer Exchanges

The Transportation Planning Capacity Building Program (TPCBP) recent peer exchanges include the Colorado Department of Transportation hosting the Ohio, Pennsylvania and Washington State departments of transportation. Colorado was looking for voices of experience about establishing a rail and transit division in a state department of transportation.

A peer exchange on exurban to urban regional transportation planning compared the experiences of a few regions with mid to large-size cities and their fringe communities. The exchange partly discussed collaboration about across jurisdictional lines.

Write ups of the peer exchanges are available online. They go quite in depth and are terrific case studies about specific challenges.